Terms of service

User Agreement

By accessing and using ZephyrSoie's services, you agree to comply with these Terms of Service. These terms constitute a legally binding agreement between you and ZephyrSoie regarding your use of our website and services.

  • You must be at least 18 years old or have parental consent to make purchases
  • You are responsible for maintaining the confidentiality of your account credentials
  • All information provided must be accurate and current
  • Prohibited activities include fraud, unauthorized access, and any illegal conduct

Limitation of Liability

ZephyrSoie shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Product defects that are beyond our reasonable control
  • Third-party actions or website content

Our total liability for any claim related to our services shall not exceed the amount you paid for the product in question.

Intellectual Property Protection

All content on ZephyrSoie, including designs, text, graphics, logos, and software, is our exclusive property or licensed to us and protected by international copyright laws.

  • Unauthorized use of any content is strictly prohibited
  • You may not reproduce, modify, or distribute our content without express written permission
  • User-generated content remains your property but grants us a worldwide license to use it

Refund Policy

We accept returns within 30 days of purchase for unworn, undamaged items with original tags attached.

  • Refunds will be processed within 14 business days of receiving returned items
  • Original shipping fees are non-refundable
  • Final sale items are not eligible for return or exchange
  • Customers are responsible for return shipping costs unless the return is due to our error

To initiate a return, please contact our customer service through your account dashboard.

Dispute Resolution

Any disputes shall be resolved through the following process:

  1. Informal negotiation between parties (30 days)
  2. Mediation with a neutral third party
  3. Binding arbitration if mediation fails

These Terms shall be governed by the laws of [Your Jurisdiction] without regard to conflict of law provisions. Any legal action must be brought in the courts located in [Your Jurisdiction].

Modifications to Terms

ZephyrSoie reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.