Contact us


Customer Support

At ZephyrSoie, we value your shopping experience and are committed to providing excellent customer service. Our support team is available to assist you with any inquiries regarding our tops, outerwear, or sets collections.

company name：Jiawenhe (Beijing) Trading Co., Ltd.
company address：Room 115, 1st Floor, No. 85, Huilongguan West Street, Huilongguan Town, Changping District, Beijing

Email Assistance

For product inquiries, order status, or general questions:

Customer Service: [email protected]

We typically respond within 24-48 hours during business days.

Operating Hours

Our customer service team is available:

  • Monday - Friday: 9:00 AM - 6:00 PM (GMT)
  • Saturday: 10:00 AM - 4:00 PM (GMT)
  • Closed on Sundays and public holidays

Quick Answers

Many common questions about sizing, shipping, and returns are answered in our FAQ section. You might find immediate solutions there while waiting for our response.